STEPHEN BATTY

Box 464 McCook, Nebraska  69001  308-345-4021  sbatty@mccooknet.com


SUMMARY OF EXPERIENCE:

Eleven years as a private business consultant and trainer. Five years in a Midwestern community college as Director of its Small Business Assistance Center acting as business consultant and trainer. Seven years in the implementation and maintenance of Total Quality Management. Over twenty-eight years as an adult educator in private business, higher education and USAF. Two years as a human factors engineer developing mainframe computer applications, writing documentation and training materials, and delivering hands on training to employees of AT&T.

Retired and still active in the communities of McCook, NE and Grand Lake, CO.. Inn keeper for Anan's Place in Grand Lake during the four summer months, helps "even" older folks with their computers and Internet, and records and edits video oral histories in both communities. He also likes to keep up with some of the latest computer technologies.

FORMAL EDUCATION:

Master of Arts, Human Resource Development, Webster University, Missouri, 1986.

Bachelor Business Administration, Incarnate Word College at San Antonio, Texas, 1983, Major in Accounting.

Bachelor Business Administration, University of Nebraska at Lincoln, 1969.

PRIVATE CONSULTING AND TRAINING PRACTICE - Oct. 94 to Present Time

Established a private practice in training and business consulting in Southwest Nebraska and Colorado. Build and maintain business web sites. Also train individuals how to use various software products, the Internet, Internet commerce build their own web sites. Design, administer and access results of employee attitude surveys. Assist individuals in developing business plans to be presented to financial institutions for funding. 

HILLCREST NURSING HOME  - Jan. 96 to August 97

Director of Special Projects and Quality Management - Chief duties included management and employee training in quality, conflict, process improvement and  computers.   In addition, raised funds for the two following projects: stained glass windows ($16k) and child day care center. Wrote the specifications for a network computer upgrade and expansion for the facility.

McCOOK COMMUNITY COLLEGE - Oct. 89 through July 94

Director of The Small Business Assistance Center - a consulting and training service to businesses in Southwest Nebraska. Position required writing grants and business plans, researching and developing educational workshops and delivering them to business and industry. Worked with business leaders to strengthen and improve their competitive positions. During this period taught graduate and undergraduate level courses for University of Nebraska at Kearney. Worked with surrounding small rural communities to strengthen their infrastructures. Was a member of and participated in the development of Southwest Nebraska Community Builders and the Nebraska Development Network. Nebraska Community Builders has since been replicated over the entire state following the successful pilot project in the southwest region. Established a local REAP Chapter and an after school Junior Achievement project in the McCook area. Taught the NE EDGE course, spring semester 2005 at McCook Community College.

KUGLER COMPANY EXPERIENCE - Feb. 89 to Aug. 89

Director of Human Resources, Quality, Training and Recruitment - for approximately one hundred people located in three states, head quartered in McCook, Nebraska. Centralized all personnel type functions and training. Due to philosophical difference in management styles required for TQM to be successful, separated from the company in August of 1989.

BELL SYSTEM EXPERIENCE:

AT&T-COMMUNICATIONS-  Nov. 83 to Feb. 89

District Quality Training Consultant - for a Kansas City, Missouri and Atlanta, Georgia District of approximately 140 employees. Primary duty was to organize, teach and facilitate Total Quality Management in the organization.

Human Factors Engineer - at the AT&T - Kansas City Data Center. Primary responsibility was to function as a team member to design and maintain company wide mainframe computer systems. Role was to research and interview customers to determine their needs, design CRT screens and output reports, develop training material and deliver hands on training to end users.

Midwestern Region Construction Budget Coordinator - This position coordinated the preparation of the Midwestern Region's Construction Budget (approx. $150M) semiannually. Involved the development of interfaces between districts within the Region as well as acting as liaison and trainer with Headquarters budget groups.

SOUTHWESTERN BELL - Nov. 77 through Oct. 83

Network Design Supervisor - Validated data, forecasted growth trends, wrote central office traffic orders and coordinated extensively with other departments in the computer design of electronic telephone offices.

Network Services Supervisor - Supervised and trained four clerks and was responsible for 125 central offices. Monitored central office data, reviewed traffic orders, published monthly reports, performed acceptance tests on data collection devices, and coordinated work with maintenance crews.

UNITED STATES AIR FORCE DUTY- Oct. 69 to Jul. 76

C-130 Aircraft Commander and squadron scheduler for 140 officers and enlisted stationed at Little Rock AFB.

Senior Director - of Radar Weapons Control site for Northeast Thailand managing twelve officers and enlisted personnel.

USAF T-37 Flight Instructor USAF T-37 Flight Instructor at Sheppard AFB, Texas in the German/American Program. Last two years spent as a course developer and classroom instructor teaching navigation and flight planning as well as flying with students. This experience was one of my most rewarding training opportunities, unfortunately, due to my youth; I did not fully appreciate it at the time. I find it very satisfying to be able help individuals learn and grow through my efforts.

COURSES AND WORKSHOPS DEVELOPED AND OR DELIVERED:

Interaction Management - DDI
Communication Basics - MCC
Basic Statistical Process Control - MCC
The Five Steps To Successful Selling - MCC
Human Resource Development - Univ. of Phoenix
Total Quality Management - University of Phoenix, Denver
Total Quality Management - McCook Community College/299
Effective Self-management - Rocky Mountain Quality Conference 93/94
Wage and Salary Administration - Kearney State College/410
Seminar in Human Resource Management - UNK/485/585
Coaching for Improved Employee Performance - MCC
Strategic Management - Univ. of NE - Kearney/495

Planning the Entrepreneurial Venture - NE EDGE

Business and Professional Speaking - MCC/103
How To Conduct Successful Meetings - MCC
Better Ways To Appraise Employees - MCC
Group Conflict in the Work Place - MCC
Junior Achievement - McCook
Presentation Skills - MCC
Selling on Ebay - MCC

Personal Data:

McCook Public Library Board Chairman
Past Councilman for the City of McCook
Past Buffalo Commons Storytelling Committee
Central Mediation Center Board Member
Commissioner - NE Library Commission
Past Volunteer Mediator for State of Nebraska
Past member of  North Platte SCORE chapter
Past Nebraska Dispute Resolution Advisory Council
Past President, Red Willow County Health Department
Treasurer- Greater Grand Lake Shoreline Association