SUMMARY OF EXPERIENCE:
Eleven years as a private business consultant
and trainer. Five years in a Midwestern community college as Director of its Small
Business Assistance
Center acting as
business consultant and trainer. Seven years in the implementation and
maintenance of Total Quality Management. Over twenty-eight years as an adult
educator in private business, higher education and USAF. Two years as a human
factors engineer developing mainframe computer applications, writing
documentation and training materials, and delivering hands on training to
employees of AT&T.
Retired and still active in the communities of McCook, NE and Grand Lake,
CO.. Inn keeper for Anan's Place in
Grand Lake during the four summer months, helps "even" older folks with
their computers and Internet, and records and edits video
oral histories in
both communities. He also likes to keep up with some of the latest computer
technologies.
FORMAL EDUCATION:
Master of Arts, Human Resource
Development, Webster
University,
Missouri,
1986.
Bachelor Business Administration,
Incarnate Word
College
at San Antonio,
Texas, 1983, Major in Accounting.
Bachelor Business Administration,
University of Nebraska
at Lincoln,
1969.
PRIVATE CONSULTING AND TRAINING
PRACTICE - Oct. 94 to Present Time
Established a private practice in training
and business consulting in Southwest Nebraska and
Colorado. Build and maintain business web
sites. Also train individuals how to use various software products, the
Internet, Internet commerce build their own web sites. Design, administer and
access results of employee attitude surveys. Assist individuals in
developing business plans to be presented to financial institutions for
funding.
HILLCREST
NURSING HOME -
Jan. 96 to August 97
Director of Special Projects and
Quality Management - Chief duties
included management and employee training in quality, conflict, process
improvement and computers. In addition,
raised funds for the two following projects: stained glass windows ($16k) and
child day care center. Wrote the specifications for a network computer
upgrade and expansion for the facility.
McCOOK COMMUNITY COLLEGE - Oct. 89 through July 94
Director of The
Small Business
Assistance Center - a consulting and training service to businesses
in Southwest Nebraska. Position required
writing grants and business plans, researching and developing educational
workshops and delivering them to business and industry. Worked with business
leaders to strengthen and improve their competitive positions. During this
period taught graduate and undergraduate level courses for
University of Nebraska
at Kearney.
Worked with surrounding small rural communities to strengthen their
infrastructures. Was a member of and participated in the development of
Southwest Nebraska Community Builders and the Nebraska Development Network.
Nebraska Community Builders has since been replicated over the entire state
following the successful pilot project in the southwest region. Established a
local REAP Chapter and an after school Junior Achievement project in the
McCook area. Taught the NE EDGE course, spring semester 2005 at McCook
Community College.
KUGLER COMPANY EXPERIENCE - Feb. 89
to Aug. 89
Director of Human Resources, Quality,
Training and Recruitment - for
approximately one hundred people located in three states, head quartered in McCook, Nebraska.
Centralized all personnel type functions and training. Due to philosophical
difference in management styles required for
TQM to be successful, separated
from the company in August of 1989.
BELL SYSTEM EXPERIENCE:
AT&T-COMMUNICATIONS- Nov. 83 to Feb. 89
District Quality Training
Consultant - for a
Kansas City, Missouri
and Atlanta, Georgia District of approximately
140 employees. Primary duty was to organize, teach and
facilitate Total Quality Management in the organization.
Human Factors Engineer - at the AT&T -
Kansas City Data
Center. Primary
responsibility was to function as a team member to design and maintain
company wide mainframe computer systems. Role was to research and interview
customers to determine their needs, design CRT screens and output reports,
develop training material and deliver hands on training to end users.
Midwestern Region Construction
Budget Coordinator - This
position coordinated the preparation of the Midwestern Region's Construction
Budget (approx. $150M) semiannually. Involved the development of interfaces
between districts within the Region as well as acting as liaison and
trainer with Headquarters budget groups.
SOUTHWESTERN
BELL -
Nov. 77 through Oct. 83
Network Design Supervisor - Validated data, forecasted growth trends, wrote
central office traffic orders and coordinated extensively with other
departments in the computer design of electronic telephone offices.
Network Services Supervisor - Supervised and trained four clerks and
was responsible for 125 central offices. Monitored central office data,
reviewed traffic orders, published monthly reports, performed acceptance
tests on data collection devices, and coordinated work with maintenance
crews.
UNITED STATES AIR FORCE DUTY- Oct. 69 to Jul. 76
C-130 Aircraft Commander and squadron scheduler for 140
officers and enlisted stationed at Little Rock AFB.
Senior Director - of Radar Weapons Control site for Northeast Thailand managing twelve officers and
enlisted personnel.
USAF
T-37 Flight Instructor USAF T-37 Flight Instructor at Sheppard AFB, Texas in the
German/American Program. Last two years spent as a course developer and
classroom instructor teaching navigation and flight planning as well as
flying with students. This experience was one of my most rewarding training
opportunities, unfortunately, due to my youth; I did not fully appreciate it
at the time. I find it very satisfying to be able help individuals learn and
grow through my efforts.
COURSES AND WORKSHOPS DEVELOPED AND
OR DELIVERED:
Interaction Management - DDI
Communication Basics - MCC
Basic Statistical Process Control - MCC
The Five Steps To Successful Selling - MCC
Human Resource Development - Univ. of Phoenix
Total Quality Management - University of Phoenix, Denver
Total Quality Management - McCook Community College/299
Effective Self-management - Rocky Mountain Quality Conference 93/94
Wage and Salary Administration - Kearney State College/410
Seminar in Human Resource Management - UNK/485/585
Coaching for Improved Employee Performance - MCC
Strategic Management - Univ. of NE - Kearney/495
Planning the Entrepreneurial Venture - NE
EDGE
Business and Professional Speaking - MCC/103
How To Conduct Successful Meetings - MCC
Better Ways To Appraise Employees - MCC
Group Conflict in the Work Place - MCC
Junior Achievement - McCook
Presentation Skills - MCC
Selling on Ebay - MCC
Personal Data:
McCook Public Library Board Chairman
Past Councilman for the City of McCook
Past Buffalo Commons Storytelling
Committee
Central Mediation Center
Board Member
Commissioner
- NE Library Commission
Past Volunteer Mediator for
State of Nebraska
Past member of North Platte SCORE chapter
Past
Nebraska Dispute Resolution Advisory Council
Past President, Red
Willow County Health Department
Treasurer- Greater Grand Lake
Shoreline Association
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